Energy & Utilities

The progressive increase in competitiveness, linked to market liberalization, has led market operators to implement business models which maximize process efficiency and customer satisfaction.

From this perspective, functional and technological innovation play a key role in the design and execution of multi-year strategic plans.

The gradual digitization of back-end and front-end processes is becoming one of the main areas for investment by market operators: IT infrastructure must be engineered in such a way as to allow it to support modular and scalable application maps which offer microservice functionality and are open to multi-cloud business models.

In the age of energy sharing, consumers are more active in the choice process, comparing costs, focusing on sustainability, generating energy, and looking for ease of access to services and security in the management of their transactions.

Management and analysis of big data, artificial intelligence and cybersecurity are some of the areas of innovation which must be handled by market operators to satisfy these new requirements. Clients must be assisted to effectively manage their choices, their consumption, billing, and value-added services.

The transition towards advanced business models requires specific responses:

• Innovative IT solutions

• Cloud-based platforms

• Innovative digital models for managing the business and market
  (e.g. E-mobility)

Lutech offers an innovative IT platform dedicated to the energy and utilities industry which is able to integrate the company’s own internal expertise with the best external services and solutions offered by sector partners.

Lutech helps the utilities and energy market to grasp nascent market opportunities through an approach based on specialist skills and vertical solutions which integrate with legacy market solutions:

• Consultancy and systems integration services to optimize the commercial energy management, energy trading and risk management processes.

• Management of IT assets (multi-cloud management) and internal operations, with advanced energy data management & provisioning solutions.

• Streamlining and optimization of interactions with consumers (e.g. IoT) and the management of online payments (e.g. smart payments, CRM solutions for modular billing management).

• Smart metering, automated and digital, and corresponding consumption management infrastructure. (e.g. Smart Grid)

• Automation of operating processes through machine learning and robot process automation - RPA; retail fraud and cybersecurity infrastructure solutions; Solutions for the meter2cash and digital customer experience chain.

Lutech’s Energy & Utilities team is made up of more than 300 professionals and managers with over 20 years of management, functional and technical experience. We develop innovative vertical solutions, with a focus on cloud-native applications and a microservices multi-cloud delivery mode.