To support operation management activities, reducing problem-solving time and maximizing productivity, a real step change is achieved through automated end-to-end management of identifiable operational requests, needs or critical issues in business processes.Thus was born Lutech BrAIn AUTOMATION, the process automation system that leverages hyperautomation, Gen AI and Machine Learning to improve efficiency in the enterprise.

Lutech BrAIn AUTOMATION enables operation process management focused on efficiency. Key use cases include: 

• Simplifying and enhancing back office processes for document management in different areas (e.g., financial, insurance, energy...) by integrating textual and visual analysis to reduce operational loads and automate document flows
• Case management for legacy applications and intelligent automation of business tasks, thanks to AIOps
• Automating repetitive processes, freeing up time and resources for more meaningful tasks with AI-enhanced RPA

• Reduced cost and time: automates and speeds up the processing of requests, allowing companies to save on resources and operational time.
• Decreased human error: artificial intelligence guides operators, reducing the margin of error and anticipating possible critical issues.
• Proactive problem solving: with advanced AI capabilities, problems are identified and solved before they can affect operations.
• Service quality improvement to achieve optimal performance standards.
• Sharing of corporate knowledge within the various teams.

Thanks to the integrated Generative AI model, which evolves through the operational experience of expert consultants, Lutech BrAIn AUTOMATION is able to suggest precise and contextualized solutions quickly, acting as a co-pilot for operators and guiding them toward ever-higher standards of quality.