Banking Summit 2019

Lutech is a partner at Banking Summit 2019, which over the years has become the privileged place to build relationships and strategically direct the choices of organizations operating in financial services, in Italy and abroad.

The main representatives of the business and IT community operating in the banking world will meet with Digital transformation experts at the Aqualux Hotel Spa&Suite in Bardolino on October 10-11, to portray the technological and digital innovation trends in the banking and finance sector.

This year’s focus of the ninth edition of this event is the topic of “Post-Digital Banking”: in fact, a real metamorphosis of the banking world with new value services and new service models is mandatory to simplify and improve customer experience.

Lutech's Financial Services division, which comprises over 500 professionals and has been operating in the financial sector for over 20 years, will participate at the round table “Shaping business & IT Operation Strategies to accelerate Digital Transformation” on Friday 11, to gain an overview of strategies and technologies facilitating optimization of the Bank-Customer relationship and the internal processes of financial organizations, from Big Data & AI solutions, to the subject of Supply Chain Finance.

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Lutech identifies the following most relevant aspects on which Banks need to base their innovation road map today:

• automation of basic services to reduce costs for the bank and customers
• providing customers with an intuitive experience both through the digital and physical channels
• enhancement of the new context of interaction with third parties introduced by PSD2
• opening up to cooperative models (not only at an inter-bank level, but also with other industries and Fintech) to supply new products/services not exclusively linked to banking
• maximizing the use of data (both structured and unstructured) to improve customer awareness and provide increasingly personalized services 
• monitoring and improving the strength of the ICT infrastructure in terms of security, agility, scalability and performance

An evolutionary process for the banking sector focusing customer relations, in which improvements in data, CRM strategy and loyalty management play a primary role.

Banking Summit 2019 - Information

• October 10 - 11 2019
• Aqualux Hotel SPA&Suite
• Register to Day 2 (October 11)