Artificial Intelligence: Lutech presents Lutech BrAIn

Lutech Group presents at WAICF 2025 Lutech BrAIn, the framework for adopting AI solutions designed to maximize return on investment and achieve concrete impact on processes, governance and customer experience. A few days ago, the European Commission announced the creation of a €20 billion EU fund to promote research and innovation, with the aim of making Europe a leader in the development of open, inclusive and ethical Artificial Intelligence. It is crucial to identify the path to transformative adoption of AI in business, in an international landscape where 74 percent of companies say they have difficulty adopting Artificial Intelligence on a large scale [source BCG] and where only 7 percent of SMEs and 24 percent of large Italian companies say they use AI (compared to an EU average of between 9 and 30 percent, source Bain).

Lutech BrAIN represents the daily work of 400 professionals dedicated to putting the issue of AI adoption for businesses and Public Administration at the center.

"To materialize process improvement and operational efficiency," says Giuseppe Di Franco, CEO of Lutech Group, "and unveil the true potential of AI as an irreversible and structural factor of change and innovation for organizations, it is imperative to integrate this technology with business processes and ecosystem. By offering vertical solutions specific to each context of an organization, Lutech BrAIn enables AI to be applied pervasively across all business objectives and functions."

Taking forward the creation of an ecosystem for data governance and the development of AI expertise, with BrAIn, the Lutech Group designs the ideal adoption path, focusing on four crucial areas: PROCESS, AUTOMATION, AGENT and LEARNING. By enabling the data transformation cycle, Lutech BrAIn PROCESS enables natively digital rethinking of the service and product design process, optimizing ecosystem processes and capitalizing on the organization's Knowledge Base for up to 30 percent improvement in response time to customers.

To support operation management activities, Lutech BrAIn AUTOMATION finalizes the automatic end-to-end management of identifiable operational requests, needs or critical issues within specific business processes. And it is for process monitoring and control that Lutech BrAIn AGENT was in fact developed, which leverages artificial intelligence to integrate disconnected processes, data, and documents through a simple conversational experience, supporting process control and providing information through a single point of access, with an average response time of between 2 and 5 seconds.
The fourth foundational element of the platform is Lutech BrAIn LEARNING, the integrated solution dedicated to the needs of digital and AI learning wants to confirm how, for Lutech, AI adoption is an ongoing process that requires constant learning, adaptation and improvement.

”Le organizzazioni devono investire nello sviluppo delle competenze della propria forza lavoro per garantire che i dipendenti siano dotati delle competenze necessarie per lavorare insieme ai sistemi di AI.” continua Giuseppe Di Franco “Questo include promuovere una cultura di apprendimento continuo e decisioni agili basate sui dati e, a livello generale, mappare le competenze attuali al meglio per un piano di formazione coordinato tra pubblico e privato per permetta di mettere in campo tutte le energie e le risorse per una simbiosi virtuosa tra tecnologia, formazione e innovazione.”

Lutech BrAIn LEARNING, con una gestione completa degli skill, monitora il raggiungimento dei risultati, è la soluzione che permette di arricchire le competenze in maniera personalizzata, fondamentale per supportare una trasformazione basata sull’AI che richiede formazione continua e aggiornamento costante delle competenze.

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